After Sales Services
Being a leading organization, we not only provide quality Instruments but also offer excellent after sales service. Our well-built after sale service department is efficiently managed by our experienced technocrats and engineers. They properly installed the system and guide our customers regarding the operation and maintenance.
Our instruments are warranted for the period of 12 months against any manufacturing or working defects except breakage or mishandling. Moreover, we take immediate actions against any complaint regarding the products.
Our sophisticated Infrastructure is spread in a sprawling area and segregated into different departments such as production unit, R&D unit and quality testing unit. These departments work in sync to meet the appreciable rate of production and clients urgent requirements.
We have state-of-the–art manufacturing unit, which is equipped with high-end machines that allow us to design laboratory and process equipment & system as per defined industry standard.
To avoid any hassle in the production process, our machines are carefully operated by our efficient professionals. Further, we have testing laboratory that is equipped with latest testing equipment which help us to detect flaw in the product range.
Serving the industry for more than 3 decades, we have defined a quality policy for our organization that enables us to establish a strong foothold in the market. Quality is a significant part of our organization and we ensure that our quality policy is followed at each stage. We have appointed a team of quality controllers who conduct stringent quality checks right from initial procurement stage to final delivery.
Our equipment & systems are checked on following parameters:
Due to these quality control norms, we have maintained international quality standard in our product range.
Owing to our consistent performance and quality output we have been able to develop a large client base across the globe. Our ceaseless effort has directed us to provide excellent quality pharmaceutical & pharmacology and laboratory equipment & system to our valued clients. The instruments, which we cater to our clients undergoes rigorous quality checking to ensure long term functionality.
Our rich industry experience, in-depth knowledge has helped us in gaining the trust of clients and maintaining an amiable relationship with them. We are grateful to clients-the dealers and actual end-users for their support and suggestions that has encouraged us to design more functional and effective equipment for laboratory and hospital applications. Further, we provide easy payment option, customized solution and deliver the products within stipulated time frame.
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